Each company in the portfolio has its own support channel. If you are not sure which one to use, write to info@ithacaventures.co.uk and we will route you.
Support tickets are read by a person, not a queue. We aim to reply within two working days; complex issues may take longer and we will tell you so.
If your message concerns account security or a suspected data incident, please put Security in the subject. Those are triaged first.
Ithaca Ventures
167–169 Great Portland Street
London W1W 5PF
United Kingdom